Appointments

Quick Info:

How to Schedule an Appointment (3 Ways!)

Appointments are required. Please schedule an appointment prior to arriving at the WEH&WC through one of the following methods. If you are unable to make your appointment time, please cancel or reschedule through the patient portal or by calling ahead, out of courtesy for other patients and the WEH&WC staff.

Scheduling Line

(866) 959-9355

Available during the following hours:

  • Mon - Thurs: 6 AM - 7 PM CT

  • Fri: 6 AM - 4 PM CT

  • Sat: 8 AM - 12 PM CT

WEH&WC Line

(262) 896-8420

Available during the WEH&WC hours

Patient Portal

Online: members.eversidehealth.com

Mobile App: Everside Health (available in the App Store or Google Play)

Click here for more information on how to sign up and use the Everside Health Patient Portal

Appointment FAQ's

Are walk-in appointments available?

  • In order to be respectful of patients who have scheduled appointments, we request that you call ahead to schedule a same day appointment. This helps alleviate additional wait times, and deters any inconvenience to you. If time permits, the WEH&WC staff will do their best to fit you in; however, if a same day appointment is not currently available, the WEH&WC staff will work to get you in as quickly as possible.

  • Worker’s compensation cases do have priority and will be seen as soon as possible.

What will the standard wait time be?

  • The wait time should be minimal. We strongly encourage you to make an appointment by calling the WEH&WC if you are trying to schedule a same day appointment. This will allow for reduced waiting for you and other patients.

What holidays will the WEH&WC be closed for?

  • The WEH&WC will be closed on the following holidays: New Year’s Eve, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day.

When should I arrive for my appointment?

  • Please plan to arrive to your appointment at least 10 minutes early to check-in and if required, update medical records. To maintain short wait times for all patients, we may reschedule your appointment if you are more than 10 minutes late.

  • If you are unable to make your appointment time, please call ahead to cancel, out of courtesy for other patients and the Health & Wellness Center staff.

What do I do if I have outside lab orders?

All outside lab orders should be faxed to the Health & Wellness Center prior to your appointment to minimize your wait time. Fax Number: (262) 896-8521

How do I reschedule or cancel my appointment?

  • If you have an appointment but are unable to attend that appointment, please reschedule or cancel as far in advance as possible (preferably a day prior) via one of the following methods:

      • call the Toll-Free Scheduling Line at (866) 959-9355,

      • call the WEH&WC at (262) 896-8420, or

      • if you scheduled your appointment through the Everside Health patient portal online or in the mobile app, log in, visit the Home Page and click on your Upcoming Appointment. If you would like to reschedule, select 'Reschedule appointment' and you will be prompted to choose a new date and time for your appointment. If you would like to cancel, choose 'Cancel appointment.'

How do I make a virtual appointment?

Click here to learn more about virtual appointments, including how to schedule.